Employment Opportunities at Total Tanzania, September 2020
Territory Manager
Job Description
Under the authority of the Network Operation Manager, he is responsible for a profit center that he pilots with the support of functional and operational units (customer service, maintenance, SFS, accounting, etc.). He is the main person responsible for the service stations he handles.
He spells out, coordinates, develops and supervises the policies of the Network Department with respect to:
- SFS: shop, wash, maintenance bay, food, programming and promotional operations
- Reception of Products/ Service / Quality: Top service,
- Hygiene / Safety / Environment / Safety of property and of persons
- Maintenance: in interface with the maintenance unit, he makes sure that the operator observes the contract terms.
- He studies, proposes and negotiates the economic aspects of the contracts within the framework of their installation, of their renewal or of annual renegotiation (working capital required & Forecasted P & L).
- He controls and wards off the financial risks by making a monthly check on the manager’s financial health (financial situation) and analyzes the economic and commercial performance levels (Real P & L).
- He proposes and implements the action plans required for optimizing results.
- He proposes and implements the continuing training plan for all station staff. He prepares and proposes a promotion policy for Young Dealers.
- He implements a competition and sectorial watch; identifies and characterizes possible prospects, analyzes the competition.
- He enrolls new fuel card customers and maintains the existing customers
- He conducts stock control and review all records pertaining to station operations – manually maintained records + electronic (FCC)
- He ensures the stations comply with statutory requirements
- He ensures hygiene control at the shops is implemented as per TOTAL HACCP rules
Context and environment
- Complexity of the business relationship vis-à-vis managing tenants (CODO) holding independent trade status.
- Highly competitive environment (increasing activity of independents, parallel market).
- Demanding when it comes to financial aspects (major stakes).
- Increased attention to environmental problems / sustainable development.
- Works 80% in the field / frequent night time visits.
Candidate profile
- Bachelor’s Degree with at least three years’ experience
- Autonomy, organization (ability to hierarchize events), strict approach, feeling for business and for customer service.
- Analytic mind, reactivity, availability.
- Ability to listen and communicate, managerial potential.
- Field man / woman.
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Business Analyst Graduate Trainee
Job Description
Business Analyst– Graduate Trainee.
Specifically, the holder of this position is responsible for the following:
- Prepare and submit timely and comprehensive weekly network sales, margins and purchase analysis reports
- Collect and prepare weekly and monthly station sales reports per station, per region and per TM for all products and services with explanations in liaison with the TM
- Prepare and analyse Network Pump Pricing reports liaise from the TM’s data
- Ensure accurate reporting of Network Fuel Losses liasing with transport team
- Collect and prepare monthly Retail Sales reports and explanations for variations with Budget
- Liaise with the respective TMs to explain the performance of the different stations especially those below their targets.
- Circulate this report to Network teams with the comments on the performance.
- Work with NBA and assist TMs in day to day office activities while they are in the field
- To consolidate the above data via the FCC systems that will be coming from the stations
- Trouble-shooting of the FCC system on the software issues and linking with the technical teams to resolve the matters.
- Train all the stakeholders that will either use of require the data from the FCC. Also train the station dealers who will be inserting data on the web based tool.
Context and environment
- High price competition hence low margins meaning that we must have very accurate data to assist in business decision making
Candidate profile
- A Business-related Degree is required: i.e. Accounting, Economics or Business Administration
- Working Knowledge of excel.
- Job Holder needs to be analytical and responsive
- Good Communication/ Inter personal Skills/ Team Building skills
- Good Marketing/ Sales Orientation
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